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DenHaus Designer Dog Crate Furniture
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Frequently Asked Questions

DenHaus Modern Dog Crate Furniture


DenHaus Dens
Do DenHaus Dens function as crates that lock?

Yes, all DenHaus Dens function as crates with locks. The unique design of our Dens allows for ultimate flexibility for you and your pet. Leave the door open to allow your pet to come and go freely. Lock the door to keep your pet secured in the Den. The TownHaus features a door with a removable grate.

DenHaus Wood Dog Crates   DenHaus Wooden Dog Crate Furniture DenHaus Modern Dog Crate Furniture DenHaus Designer Dog Crate Furniture
TownHaus ZenHaus BowHaus


Can I remove the door to my DenHaus Den?
Yes, all DenHaus Dens include a removable door. This provides you the flexibility to use the Den as a partially enclosed comfy space for your pet to come and go, with the option to put the door back and use as a lockable crate.

DenHaus Wood Dog Crates DenHaus Wooden Dog Crate Furniture   DenHaus Modern Dog Crate Furniture DenHaus Designer Dog Crate Furniture
TownHaus ZenHaus BowHaus


DenHaus Wood Dog Crates  DenHaus Wooden Dog Crate Furniture


Can I switch the door to the TownHaus to close and open from different sides?
In order to switch the door to the TownHaus you will need to drill holes for the hinges and the lock on the frame.

How protected is the TownHaus from scratches?
The TownHaus is protected by a multi-coat finish that is very tough and holds up well through time. The interior of the TownHaus is designed to be smooth to reduce scratching. Our own dog has been living in her TownHaus for 2 years without any scratches to the finish.

My dog likes to chew, is the TownHaus a good choice for me?
The TownHaus is made of wood and can be chewed by dogs. If your dog has a problem with chewing, we recommend that you practice crate training your dog in a wire or plastic crate first (click here to learn more about crate training). The TownHaus can be destroyed by excessive clawing and chewing, so you want to make sure you have crate trained your dog before you purchase a TownHaus.

How hard would it be to clean the TownHaus in the event of a dog "accident"?
We recommend the TownHaus be used for dogs and puppies that have already been potty trained. The wood is protected with multiple coats of a hard polyurethane finish which make it water resistant. We recommend you purchase a bed to fit inside of your TownHaus that has a washable cover.

How hard is it to assemble the TownHaus?
Your TownHaus is easy to assemble and requires only a Phillip's screw driver to put together. Your TownHaus will arrive in a box with all wood parts, hardware, and instruction manual. Assembly time is approximately 20 minutes. Customer service is always happy and available to help you walk through the process.

How many days does it take until the product is shipped?
Your TownHaus is shipped in less than 2 days from our warehouse. The shipping time varies by location.

Will my dog like his TownHaus?
Once your dog gets used to his TownHaus, it will start to feel like home. Dogs sleep a lot and having a room all to them is a great treat. Customers tell us that their dogs love sleeping in their dens (we here ours snoring in it all the time!). As with crate training, it takes time for dogs to get used to their TownHaus, but once they do you'll have one happy pooch! Dogs and cats are inclined towards dens. It is in the nature of dogs to seek out den-like enclosures and cats really enjoy spending time in compartments. Read more about why pets love dens.

Does the TownHaus have good ventilation? Absolutely. DenHaus designs dens with the dog and cat in mind. Our TownHaus features special openings along the side and door to ensure excellent ventilation for your pet.

Will my pet be safe in his TownHaus? Yes, the TownHaus is made of high quality materials and is designed to last. The TownHaus finish is non-toxic and free of mercury, lead, cadium and chromium. Smart ventilation design ensures plenty of breathing room.

What size TownHaus do I need? It depends on the height and length of your dog. Grab the measuring tape and see our sizing chart to determine which TownHaus is right for you. Click here for sizing chart information.

I am looking for a different finish than you offer, can you custom finish a TownHaus for me?
Currently we are not set up to offer this option. We are always expanding and creating new benefits to our products as well as creating new product lines. Please email us at support@denhaus.com and let us know what you're looking for, and be sure to check back with us often!

DenHaus Modern Dog Crate Furniture  DenHaus Modern Dog Crate Furniture


Can I switch the door to the ZenHaus to close and open from different sides?
Yes, the ZenHaus door can be hinged to either side of the front frame to swing open from either side.

How hard would it be to clean the ZenHaus in the event of a dog "accident"?
The ZenHaus is water resistant. The water will not penetrate the fiberglass and is therefore easy to clean.

How hard is it to assemble the ZenHaus?
The ZenHaus is very easy to assemble. Your Haus will arrive in a box with all 7 parts and the tools required for assembly. Assembly time is approximately 20 minutes. Customer service is always available and happy to help you walk through the process should you run into any problems.

My dog likes to chew, is the ZenHaus a good choice for me?
The ZenHaus, is quite resilient to chewing and scratching. The smooth finish makes it difficult for your dog to chew the ZenHaus.

How many days does it take until the product is shipped?
Your ZenHaus is shipped in less than 2 days from our warehouse. The shipping time varies by location.

Will my dog like his ZenHaus?
Once your dog gets used to his ZenHaus, it will start to feel like home. Dogs sleep a lot and having a room all to them is a great treat. Customers tell us that their dogs love sleeping in their dens (we here ours snoring in it all the time!). As with crate training, it takes time for dogs to get used to their ZenHaus, but once they do you'll have one happy pooch! Dogs and cats are inclined towards dens. It is in the nature of dogs to seek out den-like enclosures and cats really enjoy spending time in compartments. Read more about why pets love dens.

Does the ZenHaus have good ventilation?
Absolutely. DenHaus designs dens with the dog and cat in mind. Our ZenHaus features special openings along the side and door to ensure excellent ventilation for your pet.

Will my pet be safe in his ZenHaus?
Yes, the ZenHaus is made of high quality materials and is designed to last. Smart ventilation design ensures plenty of breathing room.

What size ZenHaus do I need?
It depends on the height and length of your dog. Grab the measuring tape and see our sizing chart to determine which ZenHaus is right for you. Click here for sizing chart information.

Your ZenHaus sizes are still too small for my dog, can you custom make me a bigger size?
Currently we do not offer custom sizes, but we will be launching new larger sizes of the Zen soon. Please email us at support@denhaus.com and let us know the size of your pet you would like to fit in the Haus.

DenHaus Modern Dog Crate Furniture  DenHaus Modern Dog Crate Furniture


How hard would it be to clean the BowHaus in the event of a dog "accident"?
The BowHaus is water resistant. The water will not penetrate the steel and is therefore easy to clean.

How hard is it to assemble the BowHaus?
The BowHaus is very easy to assemble. Your BowHaus will arrive in a box with all parts and tools required for assembly. Assembly time is approximately 15 minutes. Customer service is always available and happy to help you walk through the process should you run into any problems.

How many days does it take until the product is shipped?
Your BowHaus is shipped in less than 2 days from our warehouse. The shipping time varies by location.

Will my dog like his BowHaus?
Once your dog gets used to his BowHaus, it will start to feel like home. Dogs sleep a lot and having a room all to them is a great treat. Customers tell us that their dogs love sleeping in their dens (we hear ours snoring in it all the time!). As with crate training, it takes time for dogs to get used to their BowHaus, but once they do you’ll have one happy pooch! Dogs and cats are inclined towards dens. It is in the nature of dogs to seek out den-like enclosures and cats really enjoy spending time in compartments. Read more about why pets love dens.

Does the BowHaus have good ventilation?
Absolutely. DenHaus designs dens with the dog and cat in mind. Our BowHaus features a starburst design on all sides to ensure excellent ventilation for your pet.

Will my pet be safe in his BowHaus?
Yes, the BowHaus is made of high quality materials and is designed to last. Smart ventilation design ensures plenty of breathing room.

Your BowHaus is too small for my dog, can you custom make me a bigger size?
Currently we do not offer custom sizes, but we will be launching new larger sizes of the BowHaus soon. Please email us (customerservice@denhaus.com) and let us know the size of your pet you would like to fit in the BowHaus.



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